Cancel a card

How it works

The Cancel Card API allows merchants to immediately void and/or cancel the Affirm virtual card (and loan) by using the checkout_id. Please use this tool carefully. We normally see the usage of this API request for a business model where:

• A lot of price changes (flights, goods, auctioning, etc.)
• If you have a lot of order failures.

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If you are unsure if that applies to your business, please contact us via the support widget.

Timelines

Review the references below to understand the timelines of Affirm's authorization and capture processes.

On authorization

On capture

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Successful response

Once a confirmation response is received, the customer's loan will be voided or fully refunded. This cancel action will also remove the loan from the customer's Affirm user portal.

• If the card is expired, canceled, or auth_expired, nothing happens as the card is already canceled.
• If the card is in a confirmed state, Affirm expires the card, and cancels the charge.
• If the card is in an authorized state, Affirm will auth-expire the card and void the charge.
• If the card is in a captured state, Affirm will auth-expire the card and fully refund the charge.

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Bad request

• The merchant is not a Platforms vcn merchant.
• There is no checkout token asociated with thatcheckout_token.
• There is no card associated with the checkout_token.
• The current agent does not have update permission on the charge (wrong merchant).
• The charge is being disputed.
• The card state is not being handled (should never happen unless we add a new CardState).

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These bad requests are only reproducible in a production environment, as real card details are not generated in sandbox.