Transactions can move through a series of states from capturing a transaction to refunding it. Here’s an overview of the different possible transaction states for an order. Some e-commerce platforms or order management systems may not support all transaction actions so be sure to check their documentation.
Transactions can go through the following states:
What Affirm does
The transaction is authorized. By default, the authorization expires after 30 days.
The transaction is voided, or the authorization has expired. No further actions can be taken on this transaction.
Messages the customer that transaction has been voided
The transaction is captured, and the merchant will receive their funds. The user will begin payments 30 days after the capture.
The transaction has been partially refunded and there is still a positive balance on the loan.
The transaction has fully refunded and there is a zero balance on the loan.
A dispute has been opened and is active.
A dispute has been resolved in the customer's favor and the transaction has been refunded.
Updated 12 months ago