Charge States
Learn about Affirm's charge states.
Overview
Charges can move through a series of states from capturing a transaction to refunding it. Here’s an overview of the different possible charge states for an order. Some e-commerce platforms or order management systems may not support all charge actions so be sure to check their documentation.
States
Charges can go through the following states:
Charge status | Description | What Affirm does | Available actions |
---|---|---|---|
authorized | The charge is authorized. By default, the authorization expires after 30 days. | Generates Charge ID Renders charge in merchant dashboard - Messages authorization to the customer | capture void read update |
voided | The charge is voided, or the authorization has expired. No further actions can be taken on this charge. | Messages the customer that charge has been voided | read |
captured | The charge is captured, and the merchant will receive their funds. The user will begin payments 30 days after the capture. | Transfers funds to the merchant within 2-3 business days Sends invoice to the customer for the first payment due in 30 days - Messages confirmation to the customer | read refund update |
partially_refunded | The charge has been partially refunded and there is still a positive balance on the loan. | User receives a message: "Affirm refund confirmed for (amount) from (merchant). View more details at https://www.affirm.com/account" Affirm will withhold refunded amount from next settlement | refund read update |
refunded | The charge has fully refunded and there is a zero balance on the loan. | User receives a message: "Affirm refund confirmed for (amount) from (merchant). View more details at https://www.affirm.com/account" Affirm will withhold refunded amount from next settlement | read |
disputed | A dispute has been opened and is active. | none | |
dispute_refunded | A dispute has been resolved in the customer's favor and the charge has been refunded. | none |
Updated 5 months ago