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Merchant Help

 

Affirm Merchant Help

Down Payment

Sometimes a user will be approved for a loan, but not the full amount to cover the entire purchase. When this happens, the user will be clearly notified at the time when they are approved and given loan terms that a down payment is required along with the amount of the down payment.

They will first be given the options for the terms they would like to select. After selection they will be prompted to enter their debit card information for immediate down payment of their purchase. Down payment must be made at this time and can only be paid by debit card.

If the user decides to not accept the financing offer (with or without a down payment), the user will receive a declination via SMS 1 hour later stating that the loan application was not processed.