When the Affirm configuration in Miva is set to "Auth or "Auth/Capture", at times authorization call to Affirm succeeds but the order update fails due to timeout config on the Miva server. This occurs due to the connection in Miva closing before it can get a successful response from Affirm. To fix this issue, you can add the following line to your
mivavm.conf file and extend the timeout period:
SetEnv HTTP_MvCONFIG_TIMEOUT_CALL 180
SetEnv HTTP_MvCONFIG_CALLTIMEOUT 180
Additional information about your mivavm.conf file can be found here.
If you're experiencing a bug with your Miva integration, please follow these steps:
3. File a support ticket from within your Miva admin.
4. Email [email protected] with details on the issue.
Updated 11 months ago