## Overview

Affirm's basic checkout flow begins when the customer selects Affirm at checkout.

2388


This graphic highlights the key points of the Affirm checkout flow.




## 1. Customer initiates checkout

1/. Customer selects Affirm at checkout on the merchant site. 2/. Their redirected to an Affirm modal or pop-up. 3/. Enters their phone number to receive a text with a pin to create or sign in to their account.

1956


Checkout initiation




## 2. Account creation and PII

PII collected by Affirm

  • First and last name

  • Phone number

  • Email address

  • Last 4 digits of SSN

  • Date of birth

1/. Customer enters the following PII to create their account:

  • First and last name

  • Phone number

  • Email address

2/. Enters the the following to check their eligibility for an Affirm loan:

  • Last 4 digits of SSN

  • Date of birth

3/. Receives confirmation screen.

2034


Account creation and eligibility




## 3. Customer receives their loan terms

1/. Customer receives their loan terms and picks a payment plan. 2/. Confirms payment plan. 3/. Completes their purchase.

2076


Loan terms and approval




## 4. Affirm and order confirmation

1/. Customer receives a confirmation of their Affirm purchase. 2/. Receives an order confirmation screen for the order.

1380


Affirm payment and order confirmed