## Overview
Affirm's basic checkout flow begins when the customer selects Affirm at checkout.

This graphic highlights the key points of the Affirm checkout flow.
## 1. Customer initiates checkout
1/. Customer selects Affirm at checkout on the merchant site. 2/. Their redirected to an Affirm modal or pop-up. 3/. Enters their phone number to receive a text with a pin to create or sign in to their account.

Checkout initiation
## 2. Account creation and PII
PII collected by Affirm
First and last name
Phone number
Email address
Last 4 digits of SSN
Date of birth
1/. Customer enters the following PII to create their account:
First and last name
Phone number
Email address
2/. Enters the the following to check their eligibility for an Affirm loan:
Last 4 digits of SSN
Date of birth
3/. Receives confirmation screen.

Account creation and eligibility
## 3. Customer receives their loan terms
1/. Customer receives their loan terms and picks a payment plan. 2/. Confirms payment plan. 3/. Completes their purchase.

Loan terms and approval
## 4. Affirm and order confirmation
1/. Customer receives a confirmation of their Affirm purchase. 2/. Receives an order confirmation screen for the order.

Affirm payment and order confirmed