Operations

Learn about settlement reports and handling disputes.

Settlement reports

Adyen simplifies the transaction reconciliation process by combining sales transactions, refunds, and disputes for all your payment methods into a single report. Adyen generates reports with settlement batches paid to your merchant account and includes Affirm transactions as part of the regular settlement batch.

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About Adyen reporting

You learn more about Adyen's settlement details report along with their other report types on their Financial reporting page.

Handling disputes

Disputes occur when a customer experiences an issue with their order and contacts the issuer for a resolution. If the customer is unable to resolve the issue with the merchant, we'll help facilitate the resolution. You can find more information on managing disputes in our Dispute resolutions documentation.


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