Follow the instructions below on using the Affirm Merchant dashboard and Shopify to process your Affirm transactions.
When a customer completes checkout with Affirm as the payment method, a new order appears in your list of Shopify orders. Affirm authorizes a charge for the amount of the order. This charge appears in the customer's Affirm account with a Payment Status of Pending.
To complete the transaction, the merchant MUST take both of the following actions in order to get paid.
- Log-in to the Affirm dashboard
Affirm Merchant Live Dashboard
- Go to https://www.affirm.com/dashboard
- Login with your Google credentials
- Capture the transaction (instructions here).
- Open your Shopify admin panel and then change the Payment Status from Pending to Paid.
Note: When a customer completes checkout with Affirm as the payment method, Affirm authorizes a charge for the amount of the order. The charge appears in a pending state on the customer’s Affirm account. Authorized transactions expire if they are not captured before the capture deadline. The default capture deadline is specified in your partnership agreement with Affirm. If you did not specify your authorization-period requirements because of inventory, pre-orders, or shipping time in your onboarding form, please email email@example.com for help with completing this process.
Auto-Capture: We can enable auto-capture if you are fulfilling orders within 3-5 business days. Enabling auto-capture means that Affirm will capture the transaction the moment it is authorized, but please keep in mind that it does not automatically mark the transaction as "Paid" in Shopify. If you fit this profile and would like us to enable auto-capture, please reachout to firstname.lastname@example.org