Skip to main content

Merchant Help

 

Affirm Merchant Help

Shipping Address Change

If a customer that has made a purchase with Affirm requests a change to their shipping address, please send the request to orderreview@affirm.com along with the 8 digit confirmation number for their loan. Our Risk team will review the update and determine if it is safe to update the shipping address for the order. Affirm will not assume any risk/loss from orders that are not approved in this situation.