Sometimes we’ll approve a customer for a loan, but not for the full amount to cover the entire purchase. When this happens, we notify the customer that they’ll need to make a down payment. Customers can use a debit card, credit card, or bank account for the down payment.
The steps are:
- Enter correct customer information
- Enter a PIN
- Select loan terms
- Enter debit card information
- Enable autopay (optional)
- Check that you've read the terms and click CONFIRM LOAN
After confirming the loan with a down payment, the customer returns to the merchant's site, where they see a confirmation number that verifies their transaction. The customer also receives an email and SMS confirmation from Affirm.